SAP ORDER FULFILMENT (SD)

Order Fulfilment I (TSCM60)

Course Contents

ABAP Objects:

• Processes in sales and distribution: organizational structures in sales and distribution, working with customer and material master data, overview of the process chain for sales order processing, introduction to pricing, introduction to the availability check, sales and distribution processing with make-to-order production, credit memo processing and returns processing, introduction to sales and distribution reporting
• Sales: Creating and processing sales orders, sales document types, item categories, schedule line categories, document flow and copying control, partner determination, contracts and scheduling agreements, special business transactions, incompletion logs, material determination, material listing/exclusion, product selection, free goods
• Mini case study in sales
• Delivery processes: Controlling outbound deliveries, creating and processing deliveries, picking, packaging, goods issue

Order Fulfilment II (TSCM62)

Course Contents

• Condition technique for the definition and maintenance of prices, surcharges,and discounts
• Using prices and other conditions in sales documents
• Rebate processing
• Controlling billing documents
• Creation forms and settlement forms for billing documents
• Billing plans and down payments
• Revenue account determination, features of the SD-FI interface
• Message determination/Text determination
• Integrated case study: implementation of a fictitious demo company using specific business processes, configuration and mapping of the company structure, master data, and business processes in the SAP system

PROCUREMENT ACADEMY (MM)

Procurement I (TSCM50)

Course Contents

• Procurement Processes
• Master Data
• Stock Material Procurement
• Consumable Material Procurement
• External Services Procurement
• Reporting and Analytics
• Consumption-Based Planning
• The Planning Run
• Sources of Supply and Conditions
• Source Determination
• Optimized Purchasing
• Document Release Procedure
• Specific Procurement Processes
• Invoice Entry
• Variances and Invoice Blocks
• Subsequent Debit/Credit, Delivery Costs, Credit Memos
• Automated Processes in Invoice Verification
• GR/IR Account Maintenance

Procurement II (TSCM52)

Course Contents

• Introduction to Inventory Management
• Goods Receipts (GRs)
• Stock Transfers and Transfer Postings
• Reservations
• Goods Issues (GIs)
• Special Forms of Procurement and Special Stocks
• Physical Inventory
• Analyses in Inventory Management
• Customizing for Inventory Management
• Customizing Organizational Units
• Master Data Configuration
• Valuation and Account Determination
• Special Features of Material Valuation
• Purchasing Document Types
• Purchasing Configuration

FINANCIAL ACCOUNTING (FI)

Financial Accounting I (TFIN50)

Course Contents

Basic of Customizing for Financial Accounting:

• Organizational units
• Master Data
• Document control
• Postings

Handling of payments, dunning, correspondence and closing operations in Financial Accounting:

• Automatic Payment Processing with clearing of open items
• Automatic Dunning Processing for creating dunning notices
• Correspondence
• Overview of month and year-end accounting processes in Financial Accounting
• Balance sheet and profit and loss statement
• Preparatory closing postings in sub ledgers and the general ledger
• Technical organizational and documentary steps in individual closing
• Financial Closing Cockpit
• Configuration of periodic closing in Financial Accounting

Financial Accounting I (TFIN52)

Course Contents

• E-Learning SM001e_10 SAP Solution Manager Overview

Organizational structures, master data, and business processes in Asset Accounting:

• Chart of depreciation, depreciation area, asset classes, master data, asset transactions, valuation, periodic processing, information system

Reporting in Financial Accounting

• Information system and ABAP reports of general ledger accounting, accounts receivable accounting, and accounts payable accounting, report variants, selection variables in variants, List Viewer, sample evaluations using the drilldown reporting tool
• Special G/L transactions and document parking
• Validations and substitutions in Financial Accounting
• Asset Accounting (New)
• Archiving in Financial Accounting

SAP PLANNING/MANUFACTURING (PP)

TSCM40

Course Contents

• Creating and managing master data: material master, BOM, classes, characteristics, documents, overview of variant configuration, work centre, routing, production resources, changes with and without history and mass change
• ERP production planning: demand management, planning-based MRP, planning strategies for make-to-stock and make-to-order production, implementing requirements planning, processing of MRP results and additional MRP processes

TSCM42

Course Contents

• Order-controlled production with production orders: Overview of order categories and types, order structure/processing run, order creation/changing orders, interface with planning, order release (status management, availability checks), printing order documents, material staging and withdrawal, process integration (interfaces) and order control, confirmations, goods receipt, order settlement, archiving and deletion, information systems (overview), automation (mass processing, collection orders (multilevel order management))
• Overview of production with process orders, repetitive manufacturing, KANBAN and capacity planning
• Integrated case study: implementation of a fictitious demo company using specific business processes, configuration and mapping of the company structure, master data, and business processes in the SAP system ECC

Financial Accounting I (TFIN52)

Course Contents

• E-Learning SM001e_10 SAP Solution Manager Overview

Organizational structures, master data, and business processes in Asset Accounting:

• Chart of depreciation, depreciation area, asset classes, master data, asset transactions, valuation, periodic processing, information system

Reporting in Financial Accounting

• Information system and ABAP reports of general ledger accounting, accounts receivable accounting, and accounts payable accounting, report variants, selection variables in variants, List Viewer, sample evaluations using the drilldown reporting tool
• Special G/L transactions and document parking
• Validations and substitutions in Financial Accounting
• Asset Accounting (New)
• Archiving in Financial Accounting

HCM

SAP HCM Management & Administration Academy I (THR10)

Course Contents

• Organizational structures in SAP HCM
• Maintaining employee data
• Personnel development overview
• Maintaining features
• Remuneration structures & reports
• Infotypes
• Personnel Actions
• Time Recording
• Work schedules
• Attendance and absence quotas
• Cross-Application time sheets (CATS)
• Configuring time data recording

SAP HCM Management & Administration Academy II (THR12)

Course Contents

• Order-controlled production with production orders: Overview of order categories and types, order structure/processing run, order creation/changing orders, interface with planning, order release (status management, availability checks), printing order documents, material staging and withdrawal, process integration (interfaces) and order control, confirmations, goods receipt, order settlement, archiving and deletion, information systems (overview), automation (mass processing, collection orders (multilevel order management))
• Overview of production with process orders, repetitive manufacturing, KANBAN and capacity planning
• Integrated case study: implementation of a fictitious demo company using specific business processes, configuration and mapping of the company structure, master data, and business processes in the SAP system ECC

Financial Accounting I (TFIN52)

Course Contents

Payroll overview

• a. Payroll data and payroll elements
• b. Payroll reports
• c. Post-payroll results
• d. Manager self-services

• Manager self-services
• Logical databases and infosets
• Ad Hoc query & SAP query
• Payroll and time management infotypes
• Analytical reporting for HCM

Organizational Management (OM) concepts

• a. Organization and staffing framework
• b. Expert mode in OM
• c. General structures and matrix organizations
• d. Integration in OM
• e. Self-Services in OM
• g. Data model enhancements in OM
• h. Hierarchy framework in OM

• Authorizations in SAP HCM

SAP PLANT MAINTENANCE (PM)

Business Processes in Plant Maintenance (PLM300)

Course Contents

Plant Maintenance Organization

• Outlining EAM Processes and SAP Solution Portfolio
• Outlining the SAP User Interfaces and Roles
• Executing Maintenance Tasks with NetWeaver Business Client (NWBC)
• Checking Organizational Levels in Plant Maintenance

Technical Objects

• Checking Functional Locations
• Managing Equipment
• Checking Linear Asset Management (LAM)
• Assigning Bills of Material (BOMs) to Technical Objects

Breakdown Maintenance

• Planning Breakdown Maintenance
• Processing a Breakdown Maintenance Order

Corrective Maintenance

• Outlining Corrective Maintenance
• Processing External Services
• Creating Notifications of Maintenance Requirements
• Creating Maintenance Orders
• Planning of Maintenance Orders
• Planning of Maintenance Orders for Operation Account Assignment (OAA)
• Selecting Maintenance Orders
• Planning for Maintenance Orders
• Scheduling Maintenance
• Executing Maintenance Tasks with SAP GUI
• Completing Notifications and Orders
• Confirm and Technically Complete an Order
• Creating a Shift Report

Refurbishment of Spare Parts

• Checking Prerequisites in Materials Management (MM)
• Refurbishing Spare Parts Internally
• Refurbishing Spare Parts Externally

Preventive Maintenance

• Outlining Preventive Maintenance
• Checking the Maintenance Task List
• Creating Maintenance Plans
• Scheduling Maintenance Plans

Project-Oriented Maintenance

• Outlining Project-Oriented Maintenance

Supplementary Processes for SAP Enterprise Asset Management

• Outlining Mobile Applications for SAP Enterprise Asset Management (SAP EAM)
• Using Visual Enterprise Documents
• Describing Basic Maintenance Processing
• Outlining Pool Asset Management (PAM)
• Outlining SAP Work Clearance Management (WCM)
• Applying Worker Safety

Report and Analysis of Information for SAP Enterprise Asset Management (EAM)

• Analysing Maintenance History with the Logistic Information System (LIS)
• Evaluating Plant Maintenance with SAP Business Warehouse (SAP BW)
• Outlining Rapid Deployment Solution EAM Analytics

SAP Enterprise Asset Management Customizing Implementation

• Outlining SAP Enterprise Asset Management Customizing Implementation

Managing Technical Objects (PLM305)

Course Contents

Functional Locations

• Structuring Functional Locations
• Creating Functional Locations
• Transferring Data
• Describing Additional Functions and Enhancements for Functional Locations
• Defining Alternative Labelling
• Summarizing Customizing Settings for Functional Locations

Linear Asset Management

• Structuring Linear Assets
• Structuring Object Networks
• Summarizing Customizing Settings for Linear Assets

Equipment

• Structuring Equipment
• Applying Status Management
• Assigning Partners and Addresses
• Defining and Configuring Warranties
• Integrating Asset Accounting into SAP Enterprise Asset Management
• Performing a Configuration Check
• Modifying SAP Standard by Using BAPIs, Customer Exits, and Business Add-Ins (BAdIs)
• Classifying Equipment
• Summarizing Customizing Settings for Equipment

Bills of Material (BOM)

• Structuring Bills of Material (BOM)
• Summarizing Customizing Settings for BOM

Serial Numbers

• Structuring Serial Numbers
• Performing a Stock Check for Serial Numbers
• Summarizing Customizing Settings for Serial Numbers

Measuring Points and Counters

• Structuring Measuring Points and Counters
• Executing Measurement Reading Transfers and Counter Replacements
• Summarizing Customizing Settings for Measuring Points and Counters

Vehicles and Pool Asset Management

• Managing Vehicles and Pool Assets
• Summarizing Customizing Settings for Pool Asset Management

Maintenance and Service Processing: Preventive (PLM310)

Course Contents

Management of Task Lists

• Managing Task Lists
• Creating Task Lists
• Creating an Order with a Task List
• Configuring Task Lists
• Customizing Task Lists

Single Cycle Maintenance Planning

• Describing Maintenance Plans
• Creating a Maintenance Plan with the Order Call Object
• Scheduling a Single Cycle Plan
• Creating and Scheduling a Maintenance Plan with the Notification Call Object
• Creating and Scheduling a Maintenance Plan with the Service Entry Sheet Call Object
• Customizing Maintenance Plans

Maintenance Planning with Time-Based Strategy

• Describing the Structure and Functions of a Maintenance Strategy
• Assigning a Maintenance Strategy to a Task List
• Developing a Time-Based Strategy Plan
• Scheduling a Time-Based Strategy Plan

Maintenance Planning with Performance-Based Strategy

• Creating and Maintaining a Counter for a Technical Object
• Creating a Performance-Based Maintenance Plan
• Scheduling a Performance-Based Maintenance Plan
• Describing Customer Exits

Maintenance Planning with Cycles of Different Dimensions

• Creating a Multiple Counter Plan
• Scheduling a Multiple Counter Plan

Supplementary Processes for Preventive Maintenance and Service

• Creating a Maintenance Plan on the Basis of a Maintenance Contract
• Describing the Connection to a Process Control System
• Creating the Relevant Customizing Settings for Test Equipment Management

Maintenance Processing: Operational Functions (PLM315)

Course Contents

Notification

• Defining Notification Types
• Assigning Parameters to a Notification Type

Planning

• Setting Up Order Types
• Assigning Maintenance Requirements to Orders
• Accessing a Spare-Parts Catalogue
• Attaching Documents to Orders
• Attaching Visual Work Instructions to Orders
• Performing Inspection Rounds
• Using Work Centres in Plant Maintenance
• Controlling Maintenance Orders
• Ensuring Worker Safety

Scheduling

• Checking Material Availability
• Scheduling Maintenance Orders
• Printing Notifications and Shop Papers

Completion

• Performing Completion Confirmation
• Tracking Work Times and Activities
• Using Digital Signatures for Order Operations
• Sharing Information with Shift Notes and Shift Reports
• Settling Maintenance Orders
• Settling Refurbishment Orders
• Accessing Historical Maintenance Orders

Analytics in Enterprise Asset Management (PLM318) –

Course Contents

Source Data in the ERP System

• Analysing Source Data in the ERP System
• Operating Standard Analyses in the Plant Maintenance System (PMIS)

Data Storage in Business Information Warehouse

• Examining the Basic Concepts of Business Information Warehouse

Enterprise Asset Management

• Activating Business Intelligence Content (BI) in Enterprise Asset Management
• Using Queries in Enterprise Asset Management

Budget Planning

• Planning Budgets

SAP BASIS

SAP NetWeaver AS – Implementation and Operation I (TADM10)

Course Contents

SAP Systems

• Explain the Key Capabilities of SAP NetWeaver
• Explain the Architecture of an SAP System, AS ABAP and AS Java

Navigation Basics

• Navigation with SAP GUI for Windows in AS ABAP Systems
• Navigation with a Browser in AS Java Systems

SAP User Interfaces

• Access AS ABAP Systems with SAP GUI
• Access SAP Systems using Other User Interfaces

System Core

• Explain AS ABAP and AS Java System Architecture
• Identify the Processes of an AS ABAP System
• Process User Requests in AS ABAP
• Explain Additional Processes of an AS ABAP System
• Explain the Processes of an AS Java System

ABAP Administration Fundamentals

• Explain the Architecture of SAP NetWeaver Application Server
• Describe the Procedure of a System Logon (AS ABAP)
• Configure SAP Logon
• Setup Logon Groups in AS ABAP
• Common System Administration Tasks

Fundamental Concepts of Java

• Describe the Fundamental Concepts of Java
• Describe the Architecture of the SAP NetWeaver Application Server (AS)
• Outline the Java Cluster Architecture
• Describe the Internal Structure of AS Java

SAP Portfolio Overview

• Identify the Platform, Database, and User Experience in the SAP Technology Portfolio
• Outline Additional Components of the SAP Technology Portfolio
• Identify the Components of the SAP Applications Portfolio

SAP Start and Stop Procedures

• Describe the Start and Stop Procedure of an SAP System
• Describe the Start Process of the SAP NetWeaver AS ABAP
• Start and Stop SAP Systems
• Analyze the AS ABAP Logs for a Failed System Start
• Schedule the Downtime

AS Java Start and Stop Procedures

• Start and stop an AS Java
• Evaluate the Tools for Starting and Stopping SAP Systems
• Evaluate Load Balancing Options in the AS Java Environment
• the Java Startup and Control Framework
• Analyze the Logs of Start and Stop Processes of AS Java

SAP System Configuration

• Analyze System Profile Parameters
• Maintain Profile Parameters
• Configure Operation Modes

AS Java Basic Configuration

• Identify Administration Tools Used in Configuration
• Maintain the Basic Configuration of AS Java with the Config Tool
• Configure AS Java with SAP NetWeaver Administrator
• Configure the Properties of the Central Services Instance
• Administer the ICM Process

Software Development in SAP Systems

• Outline the Data Structure of an AS ABAP System
• Manage Transports in the ABAP Environment
• Explain ABAP Workbench Tools
• Develop and Transporting an ABAP Repository Object
• Develop Applications in AS Java
• Develop Applications in Eclipse for ABAP

Technology Components for Browser-Based User Dialogs

• Describe Internet Scenarios with SAP Systems
• Describe the Internet Communication Manager (ICM)
• Use the Internet Communication Framework (ICF)
• Use the SAP Web Dispatcher

Advanced System Configuration

• Administer Web Services in AS ABAP
• Set communication with SAPconnect
• Setup Communication with Simple Mail Transfer Protocol (SMTP)
• Explain the Components of the SAP Gateway
• Use ABAP SAP Central Services Instance (ASCS)
• Use the Enqueue Replication Server (ERS)

User Administration Fundamentals

• Explain the Architecture of SAP NetWeaver Application Server
• Describe the Procedure of a System Logon (AS ABAP)
• Configure SAP Logon
• Setup Logon Groups in AS ABAP
• Execute Common System Administration Tasks

User and Authorization Administration

• Configure the User Management Engine (UME)
• Maintain Users and Groups
• Manage Java Authorization
• Administer Special Principles
• Configure the Logon Procedure of the AS Java

Infrastructure Security

• Describe Network Security
• Setup Up SSL

Communication and Integration Technologies

• Describe Communication with Remote Function Call (RFC) Based Technology
• Describe the Basics of Web Services
• Describe OData in SAP

RFC Connections

• Configure Remote Function Calls
• Setup Up Remote Connections

Java Connectors and Destinations

• Create Connections to Other Systems
• Create Connections to Other Systems with the Java Connector Architecture

System Monitoring and Troubleshooting

• Explain the Monitoring Architecture
• Monitor SAP Systems
• Monitor with SAP Solution Manager
• Troubleshoot with Traces and Protocols
• Develop a Troubleshooting Procedure

Monitoring

• Monitor AS Java
• Connect to a Central Monitoring System
• Connect Availability Monitoring
• View and Configure the Log and Trace Files
• Monitor a System with SAP Solution Manager

Application Lifecycle Management

• Explain Application Lifecycle Management (ALM)
• Describe the Installation of an SAP System

SAP NetWeaver AS – Implementation and Operation I (TADM12)

Course Contents

• Overview and architecture of SAP systems
• Preparation for installation
• Installation of SAP Solution Manager
• Planning for installation
• Installation of SAP ECC (AS ABAP)
• Installation of SAP XSS (AS Java)
• Post-installation activities
• Installation of SAP GUI
• Software Maintenance using Software Update Manager (SUM)
• Output Management
• Configure Background Processing
• Configure SMTP-based Communication in AS ABAP
• Introduction to SAP Software Logistics
• Setting Up an SAP System Landscape
• Creating and Exporting Transport Requests
• Importing Transport Requests
• Enhanced Change and Transport System (CTS+)
• Client Tools
• Configure and Use Central User Administration

SAP NetWeaver AS DB Operation (Oracle) (TADM51)

Course Contents

Data backups:

• a. Backup concepts
• b. Backing up data

Database monitoring:

• a. Working with BR tools
• b. Working with CCMS tools

• Special features when configuring databases in an SAP environment
• Database storage management
• Database performance monitoring
• Advanced performance analysis topics

SAP BUSINESS INTELLIGENCE (BI)

TBW10 (BW Enterprise Data Warehousing)

Course Contents

Data Warehousing

• Describing Data Warehouse Systems
• Describing Data Warehouse Architecture
• Using the Data Warehousing Workbench

Master Data Modelling in SAP BW

• Describing InfoObjects
• Creating Characteristic InfoObjects

The Loading of Master Data from SAP Data Sources

• Describing Data Flow
• Modelling a Master Data Flow
• Loading a Master Data Flow
• Modelling with the Graphical Data Flow Tool

Loading of Transaction Data from SAP DataSources

• Describing the Core InfoProviders
• Creating a Key Figure InfoObject
• Creating a DataStore Object (DSO)
• Loading Transaction Data into a Data Store Object
• Describing the Extended Star Schema of an InfoCube
• Creating InfoCubes
• Loading Transaction Data into an InfoCube

Master Data Loading from Flat File Data Sources

• Loading Data From a Flat File
• Describing the Data Flow in Detail
• Describing the Data Loading Process in Detail

InfoProviders in SAP BW

• Explaining the InfoProviders Used in SAP BW – Introduction
• Creating MultiProviders

Usage of SAP BI Content

• Using BI Content

Query Performance Optimization

• Optimizing Query Performance
• Monitoring Performance
• Creating and Filling Aggregates

The SAP BW Administration

• Describing Administrative Tasks and Tools
• Administrating the InfoCubes
• Administrating the DataStore Objects
• Creating Process Chains

TBW30 (BW Modelling & Implementation)

Enterprise Data Warehouse (EDW) Architecture

• Determining EDW Architecture
• Planning the Architecture of an EDW
• Determining the Purpose of the Data Mart Layers
• Determining the Purpose of the Operational Data Store Layer

The Modelling Process

• Identifying Decision Areas within SAP BW Projects
• Performing Requirements Analysis
• Creating a Logical Data Model
• Developing the SAP BW Data Model
• Creating Graphical Data Models and Templates

Data Modelling Practice

• Drafting a Data Model
• Summarizing Data Modelling Practice

BI Content Analysis

• Listing the Uses of BI Content
• Comparing a Data Model with BI Content

InfoObject Models

• Listing the Tables in the SAP BW Data Model
• Implementing Tracking History Scenarios
• Using Reference Characteristics
• Using Hierarchies
• Using Key Figures
• Creating Translation Types for Currency Translation
• Creating Translation Types for Quantity Conversion
• Creating a Data Model for Mapping Non-Cumulative Values in SAP BW

Modelling DataStore Objects

• Modelling DataStore Objects
• Using Real Time Data Acquisition (RDA)

Multi-Dimensional Modelling

• Determining the SAP BW Star Schema
• Designing the Dimensions of the SAP BW InfoCube

Enhanced InfoProvider Modelling

• Modelling MultiProviders
• Modelling an SPO
• Modelling an InfoSet
• Modelling a VirtualProvider
• Modelling a HybridProvider
• Explaining InfoProviders in SAP BW and the InfoProvider Decision Tree

Data Model Remodelling

• Modifying a Data Model

Information Lifecycle Management

• Describing Information Lifecycle Management

LSA++ with SAP BW on SAP HANA

• Determining the Advantages of SAP BW on SAP HANA
• Determining the Enhancements of LSA++ with SAP HANA

TBW50 (BW Data Acquisition)

Course Contents

SAP BW Data Acquisition Process

• Explaining Data Acquisition in SAP BW
• Creating SAP BW 3.x Data Flow
• Comparing and Migrating 3.x/7.x SAP BW Data Flows
• Directly Accessing Source System Data
• Loading Directly Without Persistent Staging Area (PSA)
• Reviewing Details of Real-Time Data Acquisition (RDA)

Data Acquisition with the SAP BW Service API

• Connecting SAP Source Systems to SAP BW
• Displaying the Configuration of SAP BW Service API
• Explaining BI Content
• Examining the Transfer of GL Data
• Examining Generic DataSources
• Enhancing BI Content DataSources
• Configuring Logistics Data Extraction

Delta Data Flow Management

• Describing Delta Management
• Explaining Terms and Basic Processes of Delta Enabled DataSources
• Analyzing Delta Management

Data Acquisition with Operational Data Provisioning (ODP) and SAP Landscape Transformation (SLT)

• Describing Data Acquisition with ODP
• Analyzing Operational Delta Queue (ODQ)
• Replicating Data with SLT
• Acquiring Data in Real Time with SLT

Flat File Data Transfer → Loading Data from a Flat File

• Loading Hierarchies in SAP BW Using the Hierarchy Framework
• Exporting a hierarchy using OpenHub

Data Acquisition with DB Connect

• Creating a DB Connect DataSource
• Data Acquisition with Universal Data (UD) Integration
• Creating UD Connect DataSources

XML-Based Data Acquisition → Explaining XML-Based Extraction

• Acquiring Data Using an XML-Based Web Service
• Creating HybridProviders

Data Acquisition with SAP Business Objects Data Services

• Integrating SAP Business Objects and SAP BW

Data Mart Interface and Open Hub

• Examining the Data Mart Interface for Data Transfers Implementing OpenHub Destinations

TBW60 (BW Operations & Performance)

Course Contents

• Overview – SAP NetWeaver BW, BWA and HANA components and architecture

Part Administration

• InfoProvider
• Cube
• Semantic Partitioned Object (SPO)
• Composite Provider
• Transient Provider
• Analytical Index
• Aggregate
• MultiProvider
• HybridProvider
• Data Acquisition
• Parallelization
• Other Performance Aspects
• DSO Activation
• Partitioning
• Reporting Performance
• Design aspects
• Olap Caching
• Query properties
• BW Statistic
• BW Statistic Overview
• BW Technical Content
• Administration and Analysis
• BW Admin Cockpit and BO Dashboard
• BWA
• Motivation
• Architecture
• Indexes
• Monitoring
• Outlook HANA

SAP CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

CRM – Fundamentals I (TCRM10)

Course Contents

Overview of the SAP CRM application

• Fundamentals and architecture
• Overview of key areas (Marketing, Web Channel, Channel Management, Sales, Interaction Centre, Service, Field Applications, Analytics, Implementation & Operation)

Customizing fundamentals for CRM – CRM basic data:

• Account Management
• Organizational model
• Product master
• Customizing settings for each object

CRM – Fundamentals II (TCRM20)

Course Contents

Customizing fundamentals for CRM – CRM business transactions

• Overview of generic functions in business transactions
• Activity management
• Customizing for these objects

Customizing fundamentals for CRM – Process control and determination

• Partner determination
• Actions
• Overview of pricing in CRM
• CRM billing

• CRM Middleware: basic concepts of CRM middleware, replication administration, data exchange, monitoring, and error handling
• User interface (UI) technology in SAP CRM

GRC PRINCIPLES AND HARMONIZATION (GRC100)

Course Contents

Introduction to SAP Governance, Risk, and Compliance (GRC) 10.1

• Introduction to SAP Governance, Risk, and Compliance (GRC) 10.1
• GRC Solution Overview
• SAP Fraud Management
• SAP Audit Management
• GRC Convergence
• Key Features and Benefits
• Integration

Information Architecture, Security and Authorizations

• Information Architecture
• Security and Authorizations

The GRC 10.1 User Interface

• Work Centres
• Harmonized Navigation in the GRC 10.1 Portal
• SAP Fiori for GRC

Common Functions and Data

• Common Functions and Data Overview
• User Interface Configuration Framework
• Shared Master Data

Implementation and Configuration

• Streamlined Configuration
• Functional Implementation

Implementation and Configuration

• Streamlined Configuration
• Functional Implementation

Reporting

• Harmonized Reporting Framework
• SAP HANA Integration

SAP Access Control Implementation and Configuration (GRC300)

Course Contents

Introduction to SAP Access Control

• Discussing Business Challenges and Solutions
• Using SAP Access Control

Architecture, Security, and Authorizations

• Describing the System Architecture
• Describing Security and Authorizations

Shared Configuration Settings

• Configuring Shared GRC Settings
• Configuring Shared SAP Access Control Settings

Authorization Risks and the Segregation of Duties (SoD) Management Process

• Identifying Authorization Risks
• Managing Risk by Segregating Duties

SAP Access Control Repository

• Synchronizing Objects into the Repository
• o Scheduling and Viewing Background Jobs

Risk Analysis

• Maintaining Shared Master Data
• Configuring and Maintaining the Rule Set
• Configuring and Using Audit Trail Tracking
• Using the Risk Analysis Framework
• Remediating Risks
• Mitigating Risks
• Mitigating Multiple Risks at One Time

Business Rule Framework

• Creating Rules in the Business Rule Framework (BRF)
• Defining Business Rules

Multi-Stage, Multi-Path (MSMP) Workflow

• Describing Multi-Stage, Multi-Path (MSMP) Workflow
• Maintaining MSMP Workflow
• Building MSMP Workflow

User Provisioning

• Configuring User Provisioning Settings
• Configuring Access Request Forms
• Requesting Access
• Preparing Roles and Owner Data for MSMP Workflow
• Creating Simplified Access Requests
• Reviewing Search Request Results

SAP Fiori User Experience (UX) for GRC

• Describing SAP Fiori UX

Role Design and Management

• Configuring Role Management
• Configuring Role Methodology
• Configuring Role Search Attributes
• Planning for Technical Role Definition
• Planning for Business Role Definition
• Consolidating Roles Through Role Mining
• Performing Role Mass Maintenance Operations

Emergency Access Management

• Describing Emergency Access Management
• Planning for Emergency Access
• Monitoring Emergency Access

Periodic Access Review Process

• Planning Periodic Review
• Monitoring Periodic Review

Reports and Custom Fields

• Use the Reporting Framework

SAP Access Control Implementation

• Using the SAP Access Control Implementation Process
• Designing the SAP Access Control Solution
• Planning Upgrade and Migration
• Configuring SAP Access Control
• Implementing the SAP Access Control solution
• Optimizing the SAP Access Control Suite

MANAGEMENT ACCOUNTING

Management Accounting I (TFIN20)

Course Contents:

• Organization Units and Master Data of Overhead Cost Management (Cost Elements, Cost Centers, Activity Types, Statistical Key Figures, Internal Orders)
• Debiting Cost Centers and Internal Orders
• Validation, Substitution, Reposting, Direct Activity Allocation
• Periodic Postings of Overhead Management (Periodic Reposting, Distribution, Allocation, Settlement, Overhead Rates)
• Planning of Costs, Activities and Prices
• Cost Estimates with and without Quantity Structure
• Scenario of Cost Object Controlling with Preliminary Costing, Simultaneous Costing and Periodic Closing Activities

Management Accounting I (TFIN22)

Course Contents:

• Profit Center Master Data and Assigning Master Data (in new general ledger)
• Actual Postings of Profit Centers (in new general ledger)
• Profit Center Planning (in new general ledger)
• Data Structures of Profitability Accounting
• Derivation of Profitability Segments
• Valuation of Value Fields
• Actual Posting in Profitability Analysis
• Planning in Profitability Analysis
• Report Painter
• Drilldown Reporting
• Integrated Case Study: Implementing a business case scenario, Configuration of Enterprise Structure, Master Data and Business Cases in an SAP-System

SAP OIL & GAS COURSE

TIOG10 (Oil & Gas Business Processes)

Content

• Industry drivers and how SAP answers industry requirements and trends.

Business processes of a global Oil & Gas company – from Exploration & Production to Midstream and Downstream:

• Oil & Gas Business Terms, Organizational units and the set-up of a global Oil & Gas company
• Upstream – Exploration & Production
• Refining & Midstream – Understand and analyse domestic and cross- border state-of-the-art oil industry supply chains
• Planning of Costs, Activities and Prices
• Downstream, Marketing and Retailing (including Secondary Distribution)
• High Performing Assets (Enterprise Asset management)

IOG100 (Primary & Secondary distribution with SAP Oil & Gas)

Content

• Oil Company Structure and Logistics
• Physical Oil and Gas Commodity Trading
• International Export/Import Operations (raw material)
• Bulk Supply Chain Management (Inbound Distribution)
• Refinery: silo management, refining, internal movements
• Primary Distribution/Terminal Management
• Exchange agreements
• Import/ Export Operations (finished products)
• Secondary Distribution (finished products)
• Service Station Retailing
• Bulk Supply Chain Reporting and Analytics

SAP OVERVIEW (TERP10)

Course Content – TERP10, Collection 15

Automation of Business Processes

• Explaining Interrelated Business Processes
• Using SAP Business Suite to Automate Business Processes

SAP ERP Basics and Navigation

• Performing Navigation Within the SAP ERP System
• Outlining the Concepts Applied Across SAP ERP Applications
• Explaining SAP Business Warehouse (BW) Concepts
• Outlining New SAP functionality
• Personalizing the SAP Graphical User Interface (GUI)

Financial Accounting (FI) Basics

• Describing SAP FI Tasks
• Defining the Organization Levels in SAP FI and SAP Management Accounting (CO)
• Defining General Ledger (GL) Master Data
• Posting a GL Account Document

AP Management Accounting (CO) Basics

• Describing the functions of CO
• Defining Organizational Levels in CO
• Completing Postings in CO

Purchase-to-Pay Processing in SAP ERP

• Describing the Purchase-to-Pay Business Process
• Identifying Organizational Levels that Support the Purchase-to- Pay Business Process
• Defining the master data used by the procure-to-pay business process
• Creating a Vendor-Specific Master Record
• Creating Purchase Requisitions
• Integrating SAP Ariba Functionality with Procurement in SAP ERP
• Posting a Goods Receipt for a Purchase Order
• Processing Vendor Invoices
• Processing the Automatic Payment Run

Plan-to-Produce Processing in SAP ERP

• Describing the Plan-to-Produce Business Process
• Identifying Organizational Levels which Support the Plan-to- Produce Business Process
• Defining Products and Bill of Material Documents
• Defining Production Processes
• Explaining the Integration Between CO and Production Planning
• Creating a Product Cost Estimate
• Planning Product Demand
• Defining the Material Requirements Planning (MRP) Process
• Processing MRP
• Describing the Manufacturing Business Process
• Creating and Releasing a Production Order
• Performing a Material Withdrawal for a Production Order
• Performing an Order Confirmation and Entering a Goods Receipt
• Entering Stock Transfers and Transfer Postings
• Performing Period-End Activities for Production Orders
• Listing the Integration Points of the Plan-to-Produce Process

Order-to-Cash Processing in SAP ERP

• Describing the Order-to-Cash Business Process
• Identifying the Organizational Levels That Support the Order-to-Cash Business Process
• Creating a Customer Master Record
• Using Material Master Records
• Creating a Customer Material Condition Record
• Creating Sales Orders
• Delivering Sales Orders
• Creating Customer Invoices
• Receiving Customer Payment
• Using Profit Centre Accounting
• Analysing the Profitability of External Market Segments
• Defining Order-to-Cash Integration Points

Internal Orders, Fixed Assets, and Enterprise Asset Management (EAM)

• Describing the Process Between Internal Orders, Fixed Assets, and EAM
• Describing the Process Between Internal Orders, Fixed Assets, and EAM
• Monitoring Costs Using Internal Orders
• Processing a Commitment for an Internal Order
• Settling Internal Orders
• Performing Period End Activities for Fixed Assets
• Defining the Organizational Levels used in EAM
• Defining the Technical Objects used in EAM
• Integrating EAM and Fixed Asset Accounting
• Creating Maintenance Notifications
• Creating Maintenance Orders
• Performing Maintenance Activities

Project Systems in SAP ERP

• Creating Projects with Work Breakdown Structure (WBS) Elements
• Planning Dates and Resources for a Project
• Assigning Materials and Resources to a Project
• Planning Project Costs and Revenues
• Recording the Progress of a Project
• Posting a Material Transaction to a Project
• Performing Period End Closing Activities for a Project
• Identifying the Integration Points of a Project System

SAP Human Capital Management (HCM)

• Explaining HCM Processes
• Defining HCM Structures
• Explaining the Employee Hiring Process
• Managing Employee Records
• Describing Qualifications and Requirements
• Outlining Training and Event Management
• Describing HCM Support Processes
• Identifying the Activities in a Self-Service Interface

SAP NetWeaver Process Integration (TBIT40)

Course Content

• SAP NetWeaver Process Integration (PI) Architecture
• The System Landscape Directory
• Interface Objects in the Enterprise Service Repository (ESR)
• Maintain Mapping Objects in the ESR
• Configure Integration Directory (ID) Communication Objects
• Configure Integration Directory (ID) Objects for ABAP Processing
• Configure Integration Directory (ID) Objects for Java Processing
• Operations of SAP NetWeaver PI
• Connectivity Options for SAP NetWeaver PI
• HTTP Connectivity Options
• File Adapter Configuration
• Idoc Connectivity Options
• Configure SAP BAPI Connectivity
• ccBPM Integration Processes

PI Message Mapping and ccBPM (TBIT44)

Course Content

BPM

• Position of ccBPM in SAP Portfolio (incl. Overview of ccBPM)
• Design of Integration Processes
• Development of Integration Processes (step types)
• Operations of Integration Processes (incl. exception handling)
• Optimization of Integration Processes (incl. Monitoring)
• The Principal Propagation

Content

• Overview of mapping techniques
• Standard functions in message mapping
• User-defined functions in message mapping
• Complex mapping tasks using message mapping
• Value mapping technologies in message mapping
• Additional techniques in message mapping
• Integrating Java, and XSLT mapping

PI Technical Implementation and Operation (TBIT51)

Course Contents

• SAP NetWeaver Process Integration (PI) Landscape Planning
• Installation and Post-Installation of SAP NetWeaver PI
• Operation of Integration Engine (IE)
• Operation of Advanced Adapter Engine Extended (AAE)
• Operation of PI Orchestration Package
• Operation of SOA
• Monitor SAP NetWeaver PI
• Troubleshoot SAP NetWeaver PI

SAP PROJECT SYSTEMS PS

Business Processes in SAP Project Systems (PLM200)

Course Contents:

Project Management with SAP Project Systems

• Describing Project Management with SAP Project Systems (SAP PS)

Project Structures

• Outlining Work Breakdown Structure (WBS)
• Creating Work Breakdown Structures
• Outlining Networks
• Creating Networks
• Applying Documents, Milestones, and Mass Change
• Exporting and Importing Projects

Reports

• Outlining Reporting Options in the SAP Project System
• Analysing Projects with the Structure Information System
• Analysing Projects with Financial Reports
• Executing Cost Object Summarization
• Describing Report Options in SAP Business Client

Project Plans

• Checking Projects with the Project Planning Board
• Planning Dates for WBS Elements
• Generating Requirements for Externally Processed Activities
• Scheduling Multiple Resources (MRSs)
• Planning Materials with Networks
• Planning Costs for WBS
• Planning Costs for Networks
• Planning Revenue for Projects

Project Budgets

• Budgeting Projects
• Integrating Investment Management with SAP Project Systems

Project Execution

• Entering Actual Dates for WBS Elements
• Confirming Actual Dates for Networks
• Posting Documents to WBS Elements with Execution Services
• Creating Claims for Projects
• Posting Documents to Networks
• Billing Projects with Milestone Billing

Period-End Closing

• Outlining Period-End Closing
• Executing Period-End Closing Procedures

Extended Usability for SAP Project Systems

• Activating Tools for Project Systems Management
• Administering Large Projects
• Tracking Projects

Project systems – Master Data Configuration in SAP Project System (PLM210)

Course Contents:

Introduction to SAP Project System (SAP PS) Structures

• Identifying Requirements for Structures in the SAP Project System (SAP PS)

Work Breakdown Structures (WBS)

• Customizing WBS
• Defining User Fields and Interface Settings
• Using Multilingual Settings and Access Control Lists
• Creating Operative Work Breakdown Structures (WBS)
• Maintaining Operative Work Breakdown Structures
• Maintaining Operative Work Breakdown Structures

Project systems – Master Data Configuration in SAP

Project System (PLM210)

Course Contents:

Introduction to SAP Project System (SAP PS) Structures

• Identifying Requirements for Structures in the SAP Project System (SAP PS)

Work Breakdown Structures (WBS)

• Customizing WBS
• Defining User Fields and Interface Settings
• Using Multilingual Settings and Access Control Lists
• Creating Operative Work Breakdown Structures (WBS)
• Maintaining Operative Work Breakdown Structures
• Creating Standard Work Breakdown Structures

Activities and Networks

• Customizing Networks
• Maintaining Networks and Activities
• Using milestones in networks
• Creating Standard Networks

Project and Simulation Versions

• Creating and Transferring Simulation Versions
• Creating Project Versions

SAP Project System – Logistics (PLM220)

Course Contents:

Project Structures

• Creating Project Structures

Functions and Types of Scheduling

• Scheduling Dates for WBS Elements
• Performing Scheduling of Network and Activities
• Customizing in Time Scheduling
• Scheduling Activities
• Scheduling Constraints and Dependencies in Networks
• Setting Actual Dates for WBS Elements and Activities

Project Capacities

• Processing Internal Activities
• Analysing Internal Activities and Capacity Requirements
• Generating Capacity Requirements
• Executing Capacity Analyses for Projects and Work Centres
• Performing Capacity Levelling
• Performing Capacity Levelling with MRS
• Processing Confirmations and Triggering a Workflow for Variances
• Confirming Network Activities using the Cross Application Time Sheet (CATS)

External Activities

• Executing Services for Externally-Processed Activities
• Using Workflows in the Project System
• Integrating Service Activities

Project Materials

• Assigning Material Components to Network Manually
• Assigning Material Components to Activities Automatically
• Maintaining the Field Selection for Material Components
• Searching for Materials using Enhanced Features and Functions
• Processing Material Procurement
• Creating a Third-Party Requisition for Non-Stock Items
• Executing an In-House Production Process
• Processing Preliminary Requirements in Projects
• Grouping Material Requirements
• Using Material Assemblies
• Performing a Material Availability Check
• Generating Deliveries for the Shipping of Assemblies

Project Materials

• Progress Tracking
• a. Monitoring Deadlines using Progress Tracking
• Project Analysis and Procurement Processes with ProMan
• a. Monitoring Logistical Data and Procurement Processes using ProMan

SAP Project Systems – Controlling (PLM230)

Course Contents:

Project Overview

• Creating Project Structures
• Creating a Logistics Project

Planned Costs

• Performing Direct Cost Planning Using WBS Elements
• Performing Easy Cost Planning
• Performing Cost Planning of Dependent Objects
• Performing Cost Planning in Networks
• Performing Cost Planning of Internal Activities
• Performing Cost Planning of External Activities and Costing Activities
• Performing Configuration Settings for Cost Planning
• Performing Overhead Calculations
• Performing Activity-Based Costing (ABC)
• Performing Portfolio and Project Management (PPM) Integration

Planned Revenues

• Performing Revenue Planning
• Assigning Accounts for Sales Documents
• Performing Sales Pricing and Creating a Sales Order

Budgeting

• Performing Budgeting Functions
• Configuring Budgeting Functions

Materials

• Assigning Material Components to a Project
• Processing Material Requirements
• Performing the Purchasing Process
• Performing Production Processing for an Assembly

Actual Costs

• Executing a Project
• Executing Projects Using Activity Confirmation and the Cross Application Time Sheet (CATS)
• Performing Internal Activities

Actual Revenue

• Describing Billing Methods and Controls
• Performing Milestone Billing with Down Payments
• Performing Resource-Related Billing

Period-End Closing

• Generating Settlement Rules
• Performing Procedures for Period-End Costing
• Updating a Cost Forecast
• Using the Progress Analysis Workbench to Monitor and Evaluate the Project Schedule
• Performing Results Analysis
• Executing a Settlement

SAP SUPPLIER RELATIONSHIP MANAGEMENT (SRM)

Solution release: SRM 7.0 EHP2

Course Contents

• SAP Procurement Portfolio Overview.
• SRM Architecture Overview.
• Self-Service Procurement.
• Service Procurement.
• Direct/Plan-Driven Procurement.
• Catalogue Content Management.
• Central Sourcing Hub.
• RFx/Auctioning.
• Supplier Collaboration.
• Contract Management.

SRM210 (SRM Server Configuration)

Solution release: SRM 7.0 EHP3

• SRM Server overview
• Backend integration and configuration
• Organization and User Management
• Workflow
• Master data
• Catalogue Management
• Self-Service Procurement
• Sourcing
• Service Procurement
• Plan-Driven Procurement
• Bidding Engine

SRM260 (SAP Catalogue & Content Management) SAP CCM system landscape

• Processes in SAP Catalogue and Content Management
• Basic configuration of SAP CCM
• Content Management (loading, mapping and approval process)
• Search engine (search and data transfer)
• Supplier directory

SRM260 (SAP Catalogue & Content Management) SAP CCM system landscape

• Processes in SAP Catalogue and Content Management
• Basic configuration of SAP CCM
• Content Management (loading, mapping and approval process)
• Search engine (search and data transfer)
• Supplier directory

IPS210 (Procurement for Public Sector)

Solution release: SRM 6.0 EHP 5

• Outline the concept and positioning of SAP Procurement for Public Sector
• Understand and be able to explain functional enhancements to processes, integration and functions in SAP Procurement for Public Sector, specially:
• Enhanced features for procurement documents like hierarchies, options, etc.
• Public tendering scenarios with two envelope bidding, tender fee, etc.
• Enhanced financial integration like down payment and retentions integration
• Additional features and enhanced processes like closeout and selective release

SAP REAL ESTATE MANAGEMENT (RE)

SAP REAL ESTATE MANAGEMENT (RE)

Solution Release: SAP ERP 6.0 EHP5

Project Management

• a. Acquisition
• b. Disposal
• Portfolio Management
• Lease Administration
• Financial Integration
• Document Management/Graphical Integration
• Space Management
• Move Management
• Facility Management
• Reporting

Flexible Real Estate Management (RE200)

Solution Release: SAP ERP6.0 EHP6

• Real estate master data (usage and architecture), Business partner master data.
• Contract management (Real Estate Search, Real Estate Contract, Conditions, Condition purpose, Calculation methods).
• Real Estate Financials (Periodic Posting, Account Determination, Flow Types).
• Adjusting conditions (Free and Index-based Condition Adjustment, Sales-based Rent Settlement, other & Country-specific Condition Adjustment Methods).
• Service charge settlement.
• Overview on corporate use scenarios (Occupancy Planning, Reservation, Move Management, Internal CO billing, FASB 13 support).
• Information system.
• Integration aspects (CO integration, Enterprise Asset Management integration, Project system integration, PS-CD (FI-CA) integration).
• Tools (Correspondence, BDT, BAdI and BAPI usage, Migration Programs for former product version, Document Management).
• Country specifics (further localization features (AT, CH, IT, JP, IN), Withholding Tax, contained in Appendix, but not required course content. Instructor Guide will indicate which slides and appendices to use for which content.